The Absolute Help FAQs You Need from our Breathtaking Winery
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help faq

Help FAQ

Where are you located?

3660 Spring Mountain Rd. St. Helena, CA 94574
For more information please see the Tours & Map page on this site.

How can I contact you?

Please feel free to contact us using the form provided on the Contact Us link on this site, shoot an email to, message us on Facebook, or call us at 707-963-9177.

Where can you ship?

Shipments of Wine

Due to legal restrictions on shipments of wine and other alcoholic beverages, we are only permitted to ship to the following states: AK, AZ, CA, CO, CT, DC, FL, GA, HI, ID, IL, IN, IA, KS, LA, ME, MN, MI, MO, MT, NE, NV, NJ, NM, NY, NC, ND, OH, OR, RI, SC, TX, VA, WA, WV, WI and WY.
Keenan Winery DOES NOT currently ship to the following states: AL, AR, DE, KY, MD, MA, MS, NH, OK, PA, SD, TN, UT and VT.

All wine orders must be placed by a person 21 years of age or older. Verification of age is required at the time of delivery. We recommend use of a business address to facilitate delivery of your purchase. Wine will not be delivered to a visibly intoxicated person. Failure to produce age verification forfeits the right to receive the shipment until identification is produced. In such circumstances, the order may be held in storage at a local depot of the shipping company until appropriate identification is produced, or it may be shipped back to the winery. All associated costs will be the responsibility of and be charged to the customer.

Orders will be processed within five business days of receipt. Please contact the winery if you would like to place a rush order (phone 707-963-9177). Also, at this time we do not ship online store products outside the United States .

Has my order shipped?

Users that have made a purchases online may check the status of their order by logging into the My Account area of the site and viewing the “purchase history” tab.

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